Mediation is the most effective way to resolve disputes and conflicts. The practical significance of the work lies in the possibility of adapting alternative methods of conflict resolution based on the principles of mediation.
There is a mediation room in the House of Friendship, which is a platform for experienced mediators to conduct mediation procedures with citizens of the city, as well as work with appeals.
Today, the mediation room has been replenished with mediators from the Unified Service Center of Astana's Almaty district. Now it is possible to get advice and assistance not only from a mediator, but also from a lawyer and a psychologist.